Refund policy

Return & Refund Policy

At Nyla, customer satisfaction is important to us. We take pride in providing high-quality beauty and personal care products.

If your order arrives damaged, defective, or incorrect, please contact us at nyla.incs@gmail.com within 15 days of receiving your order, along with your order number and clear photos of the issue.

Our team will review your request and assist you with a suitable resolution, which may include a replacement or refund.

We encourage all customers to inspect their orders upon delivery and contact us as soon as possible if any issues arise.

Please note that the 15-day contact period does not limit any rights you may have under applicable consumer protection laws.

Thank you for shopping with Nyla!